OUR ALLERGY INFORMATION

At Black Rooster, we understand the importance of providing clear and accurate information about the ingredients in our products, and we are committed to ensuring the safety and well-being of all our customers, including those with food allergies.

If you have a food allergy or intolerance, we strongly recommend asking about allergens in our dishes before placing an order. Please make sure to do this every time you order, as our allergen information may change.

The 14 mandatory allergens include: cereals containing gluten, crustaceans, eggs, fish, peanuts, soya, milk, nuts, celery, mustard, sesame seeds, sulphur dioxide & sulphates, lupin, and molluscs.

Some of our ingredients are sourced from facilities that handle other allergens, meaning our dishes could contain trace amounts of any of the 14 allergens. Additionally, since various foods are cooked in the same fryers, the oil may also contain traces of these allergens. If this poses a risk for your allergy, we advise against ordering any fried foods.

While our suppliers take care to remove bones, boneless items on our menu may occasionally contain bones.

Items from our Vegetarian Collection are prepared and cooked in the same spaces as our chicken and meat products. As a result, we cannot ensure that vegetarian items will remain entirely free from contact with chicken or meat.

We take every precaution to avoid cross-contamination and ensure that our products are safe for consumption. We work closely with our suppliers to source only the highest-quality ingredients, and we follow strict manufacturing processes to minimise the risk of allergen exposure. However, given the limited size of our kitchens and the wide variety of dishes prepared throughout the day, we are unable to guarantee that any of our dishes are completely free from the 14 mandatory allergens.

We know that living with a food allergy can be challenging, and we are here to support you. If you have any questions or concerns about our products or allergen information, please don’t hesitate to contact us. We are always happy to help in any way we can.